Shipping Policy

At MICEcafe Merchandise, we are committed to delivering your orders promptly and securely. Here’s everything you need to know about our shipping procedures:

1. Processing Time

• Order Processing: Orders are processed within 1-3 business days of payment confirmation. Custom or bulk orders may require additional processing time based on product specifications and quantity.
• Confirmation: Once your order has been processed and shipped, you’ll receive a confirmation email with tracking details.

2. Shipping Rates & Delivery Times

• Domestic Shipping (Within India): Standard shipping rates apply based on your location and order size, calculated at checkout.
• Standard Delivery: Estimated 5-7 business days.
• Express Delivery: Estimated 2-3 business days.
• International Shipping: We ship to select international locations. Shipping fees are based on location and order weight.
• Delivery Time: Typically 10-15 business days, though this may vary due to customs processing.

3. Order Tracking

• Once your order has been shipped, a tracking number will be provided via email so you can monitor your delivery status. You can track your order on our website or through the carrier’s tracking portal.

4. Shipping Restrictions

• Customs and Duties (International Orders): Import duties, taxes, and other fees are not included in the shipping cost. These charges may be applied by customs and are the responsibility of the customer.
• PO Box Addresses: We do not ship to PO Boxes. Please provide a complete residential or business address to ensure successful delivery.

5. Missed Deliveries & Re-Shipping

• If delivery attempts fail due to incorrect address details or if the package is unclaimed, we may charge additional fees for re-shipping. Please ensure that the provided shipping address is correct and complete.

6. Lost or Damaged Packages

• We are committed to ensuring that your items arrive safely. In the unlikely event that your package is lost or arrives damaged, please contact our support team within 48 hours of delivery with photos and order details. We will work with the carrier to resolve the issue.

7. Contact Us

For any shipping-related questions, or to inquire about specific shipping requests, feel free to reach out to us at support@micecafemerchandise.com or call us at +91-9667066579.